FAQ

Frequently asked questions.

The Safes

What is the difference between a cabinet and a safe?

A Lithium-Ion cabinet is typically a liquid storage cabinet that complies with Dutch PGS 15 standards, modified for Lithium-Ion use. These cabinets adhere to EN 14470-1, which contains a fire for 90 minutes externally while protecting flammable liquids inside.

However, a Lithium-Ion fire always occurs inside such a cabinet, releasing significant overpressure. The hardware of these cabinets is not designed to withstand this force and can burst open, allowing the fire to spread outward. Adding automatically closing doors does not resolve this issue, as the force of the explosion can distort the doors and cabinet structure.

A Safe-ion safe is never designed as a liquid cabinet and is engineered to withstand these forces. With pins around the doors and mechanical locking in the hinge area, the safe remains closed during an explosion.

 

 

Which safe should I choose?

Our safes are modular, offering various options and features. Contact us for advice.

Configurations

What voltage connection options can I choose from?

Our safes come standard with a 230V 16-amp connection. They are connected to a free 16-amp circuit using a blue 3-pole 6H CEE plug with a 230V 32-amp rating. Inside the safe, everything is secured with a circuit breaker. For the Sade 16 and Safe 20 models, a step controller is installed, which distributes the voltage per floor every X hours. This allows you to operate on a standard 230V connection, with the safe’s electronics handling the rest.

Optionally, the Safe 16 or Safe 20 can be configured with a 3-phase 16-amp or 3-phase 32-amp connection.

Which connection is right for you? Contact us for an appointment.

Which configuration is suitable for me?

The Safe-ion safes come standard with shelves, with a certain number of shelves included per model. Need more shelves or sliding shelves? This is all possible.

For the Safe 20, you can add 1 or 2 rear compartments, allowing for the storage of backpack batteries with the charger mounted on the back wall.

Each delivered safe is customized and tailored to your preferences.

Locks on the safe. Which can I choose?

All our safes come standard with a mechanical lock and 2 keys.

For the Safe 16 and Safe 20 models, you can choose from several additional options:

  • Electronic Lock Basic: 1 master code and 1 user code.
  • Electronic Lock Multicode: 1 master code and 9 user codes.
  • Electronic Lock Remote: Allows integration with an existing access control system.
Fire suppression system?

Aside from the fact that there is no fire suppressant specifically for lithium-ion fires—hence why a burning car is placed in a water tank by firefighters—such a suppressant only provides additional time. On average, a fire may flare up again after 20 to 30 minutes. It’s better described as a cooling agent.

For this reason, major insurers and we ourselves do not advocate for the use of a cooling agent, though it is offered as an option with Safe-ion. If it becomes a requirement or a suitable fire suppressant is developed, we can easily incorporate it into the pre-configured safe.

"Self-closing doors"

A door that automatically closes if you forget to do so. However, if a cable is hanging in the doorway or a battery is protruding, the door may not close properly, leading you to assume it is closed when it is not.

A Seefion safe comes standard with an alarm that notifies you if the doors remain open for more than 2 minutes.

Malfunctions

My safe isn’t functioning

Please check the following:

  • Is the green light inside the safe illuminated?
  • Is the fuse in the electrical panel still intact?
  • Is the safe’s plug still connected?
  • Is the fuse inside the safe still intact? (For the Safe 20, it is located in the service door at the bottom of the safe.)

If everything appears to be in order, proceed to the Fault form.

We will then contact you during office hours.

The alarm in the safe keeps going off

This often indicates that a sensor may be damaged or misaligned. Please check if the magnetic contacts in the door are still in place and properly aligned.

If everything appears to be in order, proceed to the Fault Form.

We will then contact you during office hours.

One shelf is only active

In a 230V safe, switching occurs between the shelves, so only one shelf is active at a time. After the set period, it will automatically switch to the next shelf.

For Safe 16 and Safe 20 models equipped with a 3-phase connection (red plug), it is possible that a fuse may have blown.

The fuse for the safe keeps blowing

In most cases, this issue is due to an overload, such as too many chargers on one circuit, causing the fuse to blow. Try reducing the number of chargers on the circuit to see if that resolves the problem.

It is also possible that there is an issue with one of the chargers. Check the functionality of the chargers outside of the safe.

I have a safe with a code lock that I cannot open

A Seefion safe with a code lock operates on a 9-volt battery. If the battery is dead or the temperature is too low, the lock may not function correctly.

Open the keypad and replace the battery with a new one.

Curious about the possibilities of a battery safe for your organization?

Request a quote or contact us to enhance your organization's fire safety.

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Barneveld, the Netherlands